Client services
Delivery
Care for your piece until it reaches you.
Provisional text — information specific to WHISPERED must still be completed and approved before sales begin.
Preparation and dispatch
Production times for personalised pieces will be listed separately from transit times and provided before the purchase is confirmed.
Destinations and charges
Delivery countries, carriers and complimentary delivery terms are yet to be confirmed. Any applicable charges must be displayed before payment.
Receipt and tracking
After dispatch, available tracking information will be linked to the order. If a parcel is damaged or missing, contact client services with your reference and any relevant details.