Legal
Terms and conditions of sale
Terms and conditions of sale — working draft before orders open.
Provisional text — information specific to WHISPERED must still be completed and approved before sales begin.
Seller and scope
The seller’s identity and contact details must be provided. These terms will govern sales to consumers on the WHISPERED website. Payment is currently disabled.
Products and personalisation
Specifications, dimensions, finishes, engraving and media access conditions must be presented before purchase. The customer must hold the necessary rights to the content provided. The file and personalisation summary will be approved before the order is placed.
Prices and payment
Final prices, taxes, any charges, payment methods and confirmation procedures will be stated before any order is placed. The amounts currently displayed are provisional.
Delivery, withdrawal and guarantees
The stated timeframes, destinations and delivery conditions will be specified. The right of withdrawal and its exceptions, particularly for clearly personalised goods, will be detailed without limiting statutory guarantees of conformity and against hidden defects.
Media and NFC access
Storage commitments, media access arrangements, conditions for any protected access and service continuity must be contractually defined before these services are marketed.
Complaints and disputes
The complaints contact and details of the competent consumer mediator will be added. The applicable law and dispute resolution procedures must comply with statutory consumer protections.